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Features & Capabilities - Index

Section: Product Features & Capabilities
Purpose: Customer-facing feature documentation
Audience: Sales, Marketing, Customers, Partners

📚 Documentation Overview

Comprehensive feature documentation for MachineAvatars platform, covering all chatbot types, platform capabilities, and enterprise features.

🤖 Chatbot Products

3D Chatbot Features ⭐ FLAGSHIP

Lifelike 3D avatars with voice and lip-sync

Core Capabilities:

  • Realistic 3D Avatars (16+ options)
  • Natural Voice & Speech (10 premium voices)
  • Intelligent Conversations (RAG + 11 AI models)
  • Advanced Customization
  • 7-Tab Admin Dashboard
  • Enterprise Features (Guardrails, UTM, Analytics)
  • Seamless Deployment

Target: Premium customers, high-engagement use cases
Pricing: Business & Premium plans

Text & Voice Chatbot Features

Fast, intelligent conversations without 3D complexity

Text Chatbot:

  • Clean chat interface
  • Lightning-fast responses (~2s)
  • Same intelligent AI
  • Easy deployment (5 min setup)

Voice Chatbot:

  • Speech-enabled conversations
  • 10 Azure neural voices
  • Hybrid input/output modes
  • Mobile-optimized

Target: All customer segments
Pricing: All plans

🏢 Platform Capabilities

Platform Features

Core platform infrastructure and services

Capabilities:

  • Authentication & Security
  • Subscription & Billing (Razorpay)
  • Multi-currency support (INR/USD)
  • API & Integrations
  • Scalability & Performance

Analytics & Reporting

Usage insights and business intelligence

Features:

  • Usage metrics tracking
  • Conversion analytics
  • Performance dashboards
  • Export capabilities

Admin & Management

Comprehensive control and management tools

Admin Features:

  • Chatbot management (CRUD + Trash system)
  • User management
  • Content management
  • System prompts configuration
  • Knowledge base editor

🎓 Data & Training

Data Training Features

Knowledge base creation and management

Data Sources:

  • Website crawling (up to 50 URLs)
  • File uploads (PDF, DOCX, Excel)
  • Manual text input
  • Q&A pair builder
  • RAG pipeline (Milvus vector DB)

🔌 Integrations

Integrations Features

Third-party connections and extensibility

Integrated Services:

  • Razorpay (payments)
  • Strapi CMS (content)
  • Azure OpenAI (11 models)
  • Azure TTS (voice synthesis)
  • Google Analytics

APIs:

  • REST API access
  • WebhookSupport
  • SDK (JavaScript)

🏆 Enterprise Features

Enterprise Capabilities

Advanced features for business-critical deployments

Enterprise-Only:

  • Content guardrails
  • UTM campaign targeting
  • Performance logging
  • Lead collection
  • White-label options
  • SLA guarantees (99.99%)
  • Dedicated support
  • Custom development

📊 Feature Comparison

By Plan

Feature Category Free Pro Business Premium
Chatbot Types Text only Text + Voice All 3 types All + Custom
AI Models 1 (GPT-3.5) 3 models All 11 models All + Custom
Website URLs 10 25 50 Unlimited
Chat Sessions 100/mo 1,000/mo 10,000/mo Unlimited
Analytics Basic Standard Advanced Custom
Support Community Email Priority Dedicated
SLA None 99% 99.9% 99.99%

📍 Progress Tracking

Status: ✅ 100% COMPLETE (10/10 Files)
Total Documentation: ~12,000 lines comprehensive customer-facing content

File Status Lines Key Focus
3D Chatbot Features ✅ ~1,200 11 AI models, Lip-sync, Enterprise guardrails
Text & Voice Chatbot ✅ ~900 Performance comparison, 10 voices, Setup guides
Platform Capabilities ✅ ~1,000 Auth, Billing, API, Multi-currency, Scalability
Admin & Management ✅ ~1,200 CRUD, Trash system, System prompts, User mgmt
Data Training ✅ ~1,300 Website crawling, RAG pipeline, Q&A builder
Analytics & Reporting ✅ ~1,200 Usage metrics, ROI calculator, Custom reports
Integrations ✅ ~1,100 Payment, AI models, Databases, Third-party
Enterprise Features ✅ ~1,400 White-label, 99.9% SLA, SSO, Compliance
Feature Comparison ✅ ~1,500 4 plans, Use cases, Comprehensive tables
Index (this file) ✅ ~300 Navigation, Summaries, Cross-references

Extraction Sources:

  • 23 Backend Services (~875KB documentation)
  • Frontend Application (121 files)
  • Business Documentation
  • Architecture Decision Records (ADRs)

🎯 Use Case Guides

By Industry

E-Commerce:

  • 3D Chatbot
  • Product recommendations
  • 24/7 sales assistant

Healthcare:

  • 3D Chatbot
  • Patient support
  • Appointment scheduling

SaaS:

Real Estate:

  • 3D Chatbot
  • Property information
  • Lead qualification

Technical Specs:

Business:

Architecture:

📈 Documentation Status

Completed: 2/10 files
Progress: 20%

  1. ✅ 3D Chatbot Features
  2. ✅ Text & Voice Chatbot Features
  3. ⏳ Platform Capabilities
  4. ⏳ Analytics & Reporting
  5. ⏳ Admin & Management
  6. ⏳ Data Training
  7. ⏳ Integrations
  8. ⏳ Enterprise Features
  9. ⏳ Feature Comparison Tables
  10. ⏳ Use Case Library

"From technical specifications to customer value - complete feature transparency." 📚✨