Integrations & Third-Party Services¶

Category: Platform Connectivity
Target Users: All users (varies by feature)
Business Value: Seamless ecosystem integration

🎯 Overview¶

MachineAvatars integrates with leading services to provide best-in-class functionality without reinventing the wheel. From payments to AI models to content management.

💳 Payment Integrations¶

Razorpay¶

What it does:
Payment processing, subscription management, and invoicing.

Features:

Payment Methods: Cards, UPI, Net Banking, Wallets
Subscriptions: Auto-renewal, upgrades, downgrades
Invoices: Auto-generated, GST-compliant
Refunds: Automated processing
Webhooks: Real-time payment status

Supported:

Indian payments (INR)
International payments (USD)
Multi-currency
Tax/GST handling

Technical:

Integration: Razorpay API v2
Backend: payment-service (Port 8006)
Webhooks: Payment confirmation, subscription updates
Security: PCI DSS compliant

Setup:

API Key (from Razorpay dashboard)
Webhook secret
Plan configuration
Test mode vs Live mode

🤖 AI & Machine Learning¶

Azure OpenAI¶

What it does:
Powers LLM-based conversations with GPT models.

Models Available:

GPT-4 Turbo: Most capable (128K context)
GPT-4: Advanced reasoning (8K context)
GPT-3.5 Turbo: Fast and efficient (16K context)

Features:

Stream responses
Temperature control
System prompts
Function calling
Token counting

Pricing:

GPT-4 Turbo: $10/1M tokens (input), $30/1M (output)
GPT-3.5 Turbo: $0.50/1M tokens (input), $1.50/1M (output)

Open-Source LLMs (via Together AI / Groq)¶

What it does:
Alternative LLM options for cost savings or specific needs.

Models:

Llama 3.1 (405B): Meta's largest model
Llama 3.3 (70B): Balanced performance
Llama 3.2 (3B): Ultra-fast, lightweight
DeepSeek R1: Reasoning-optimized
Qwen 2.5 (72B): Multilingual
Mistral Large: European AI excellence

Benefits:

Lower cost (5-10x cheaper than GPT-4)
Data privacy (on-premise deployment)
Specialization (coding, reasoning, multilingual)

Azure Cognitive Services¶

Text-to-Speech (TTS):

10 premium neural voices
Realistic prosody
SSML support
Multi-language

Speech-to-Text (STT):

Web Speech API (browser-side)
Real-time transcription
Noise reduction

OpenAI Embeddings¶

What it does:
Convert text to vector representations for semantic search.

Model:

text-embedding-ada-002
1536 dimensions
$0.10 per 1M tokens

Use Cases:

RAG knowledge base
Semantic search
Similarity matching
Clustering

🗄️ Database & Storage¶

MongoDB Atlas¶

What it does:
Primary database for all application data.

Collections:

users - User accounts
chatbot_selections - Chatbot configs
chatbot_history - Conversations
files / files_secondary - Uploaded files
system_prompts_user - Prompts
projectid_creation - Project metadata
trash_collection_name - Deleted chatbots
organisation_data - Enterprise orgs

Features:

Auto-scaling
Backups (daily)
Indexes for performance
Partitioning by user_id / project_id

Technical:

Cloud provider: Azure
Region: Central India
Version: 6.0+
Connection: Connection string from Atlas

Milvus Vector Database¶

What it does:
Store and search vector embeddings for RAG.

Features:

High-speed similarity search (<50ms)
Partitioning by project_id
Cosine similarity
Top-K retrieval
Metadata filtering

Collections:

One collection per chatbot type
Partitions for multi-tenancy
Indexed by vector + metadata

Technical:

Deployment: Azure Container Instance
Index type: IVF_FLAT
Metric: Cosine similarity
Dimensions: 1536

🌐 Content Management¶

Strapi CMS¶

What it does:
Manage homepage and landing page content dynamically.

Content Types:

Hero sections
Feature blocks
Pricing tables
Testimonials
FAQs
Blog posts

Features:

Headless CMS
REST API
Media library
SEO metadata
Version control

Integration:

Frontend: DynamicPageRenderer component
Backend: Strapi API (Port 1337)
Caching: Client-side caching

Benefits:

Non-technical content updates
A/B testing
Localization support

📊 Analytics & Monitoring¶

Google Analytics¶

What it does:
Track website traffic and user behavior.

Events Tracked:

Page views
Button clicks
Chatbot interactions
Form submissions
Conversions

Goals:

Signup conversion
Payment completion
Chatbot creation
Feature usage

Application Monitoring (Planned)¶

DataDog / NewRelic:

Error tracking
Performance monitoring
Log aggregation
Uptime alerts

🔗 Communication¶

Email Service (Planned Gmail/SendGrid)¶

What it does:
Send transactional emails.

Email Types:

Welcome email
OTP verification
Password reset
Invoice
Usage alerts
Weekly reports

Features:

Templates
Personalization
Delivery tracking
Bounce handling

SMS Service (Planned Twilio)¶

What it does:
OTP via SMS (alternative to email).

Features:

International delivery
Fallback OTP
Multi-factor auth

🔧 Developer Tools¶

Git & GitHub¶

What it does:
Version control for all code.

Repositories:

machineagents-be (Backend)
machineagents-fe (Frontend)
superadmin-fe (Admin portal)
machineagents-docs (Documentation)

CI/CD:

GitHub Actions (planned)
Auto-deploy on merge

Docker¶

What it does:
Containerization for all microservices.

Containers:

23 backend services
Gateway service
Databases (dev/staging)

Benefits:

Consistent environments
Easy deployment
Isolation
Scalability

📦 CDN & Hosting¶

Azure App Service¶

What it does:
Host frontend and backend services.

Features:

Auto-scaling
Load balancing
SSL/TLS
Custom domains

Azure Blob Storage (Planned)¶

What it does:
Store static assets and generated media.

Use Cases:

Avatar assets
Generated audio files
Uploaded documents
Cached responses

🔒 Security & Compliance¶

reCAPTCHA v2¶

What it does:
Prevent bot signups and spam.

Implementation:

Signup page
Login page (after failed attempts)
Contact forms

Technical:

Google reCAPTCHA service
Server-side verification

SSL/TLS Certificates¶

What it does:
Encrypt all traffic.

Provider:

Azure-managed certificates
Auto-renewal
Wildcard support

🔌 API Integration Options¶

Webhook Support¶

What it does:
Receive real-time notifications from MachineAvatars.

Events:

New chat session started
Lead collected
Chatbot created
Payment received
Usage limit reached

Configuration:

Webhook URL
Secret key
Event selection
Retry logic

Payload:

{
  "event": "lead_collected",
  "timestamp": "2025-01-01T10:00:00Z",
  "data": {
    "project_id": "abc123",
    "lead": {...}
  }
}

Zapier Integration (Roadmap)¶

What it does:
Connect MachineAvatars to 5,000+ apps without code.

Use Cases:

New lead → Add to Google Sheets
Chat session → Notify Slack
Payment → Update Salesforce

Make (Integromat) (Roadmap)¶

What it does:
Visual automation builder.

Features:

More advanced than Zapier
Conditional logic
Data transformation

🌍 Localization (Planned)¶

Multi-Language Support¶

Current: English-optimized

Roadmap:

Spanish
French
Hindi
Mandarin

Implementation:

i18n framework
Translation management
LLM multilingual models

🔗 CRM Integrations (Roadmap)¶

Planned:

Salesforce: Enterprise CRM
HubSpot: Marketing automation
Pipedrive: Sales pipeline
Zoho CRM: SMB solution

Features:

Auto-create leads
Sync conversations
Update contact records
Trigger workflows

Backend:

Technical:

"Best-of-breed integrations, zero complexity." 🔌🚀

Integrations & Third-Party Services¶

🎯 Overview¶

💳 Payment Integrations¶

Razorpay¶

🤖 AI & Machine Learning¶

Azure OpenAI¶

Open-Source LLMs (via Together AI / Groq)¶

Azure Cognitive Services¶

OpenAI Embeddings¶

🗄️ Database & Storage¶

MongoDB Atlas¶

Milvus Vector Database¶

🌐 Content Management¶

Strapi CMS¶

📊 Analytics & Monitoring¶

Google Analytics¶

Application Monitoring (Planned)¶

🔗 Communication¶

Email Service (Planned Gmail/SendGrid)¶

SMS Service (Planned Twilio)¶

🔧 Developer Tools¶

Git & GitHub¶

Docker¶

📦 CDN & Hosting¶

Azure App Service¶

Azure Blob Storage (Planned)¶

🔒 Security & Compliance¶

reCAPTCHA v2¶

SSL/TLS Certificates¶

🔌 API Integration Options¶

Webhook Support¶

Zapier Integration (Roadmap)¶

Make (Integromat) (Roadmap)¶

🌍 Localization (Planned)¶

Multi-Language Support¶

🔗 CRM Integrations (Roadmap)¶

🔗 Related Documentation¶